Updating to AVG 2011
If you’re not using AVG you can check it out with a free version for home users at http://free.avg.com
If you are using AVG already here’s a quick guide to the update (this is for the free version)
First open AVG and click on the Get it now button on the ad at the bottom of the screen. If you are using the free version, click on the get Update Free Protection. Download and run the update. Again you will need to choose to use the Free Version.
Accept the next two screens with license number and for Quick Install. This will run for a few minutes or more as it downloads updates and installs.
Next it will ask you if you want to install the AVG security toolbar and set Yahoo as your home page. At the moment we recommend unticking both of these boxes. You should keep your homepage at whatever you like (and we do hope it’s the TekBusters website) and the AVG security toolbar has had some issues with browsers slowing down the computer.
Then let is continue to install, accepting all the defaults. If you do get an error, just restart your computer and try again and it will work.
Just for geeks – JBOSS error
What we had was JBOSS installed by a script and the JAVA_HOME environment variable pointed to Java 6u20. Since we had update 21 installed on this server then JBOSS would not start. So check not only that your environment variables (and PATH) are set, but that they point to a real directory.
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Error syncing Google Calendar with Outlook
There are a few steps to fix this.
1. Repair Outlook. Click on Start, Run and type in appwiz.cpl and hit enter. In here find your Outlook (or Office) and up the top click change. In the install window that appears choose repair.
2. Repair your PST. To do this use Scanpst.exe that is installed with Outlook. With Outlook 2007 this is in Program Files (x86)\Microsoft Office\Office 12\.
3. Change a registry setting. Click on Start, Run and type regedit and hit enter. Find HKEY_CLASSES_ROOT\TypeLib\{00062FFF-0000-0000-C000-000000000046} and rename the key 9.3 to 9.3.do.not.use. Close regeidt and try again.
WARNING : Do not edit anything else in the registry, changing the wrong thing can stop your computer running completly, so be careful.
After all these steps your Outlook calendar should now sync with your Google calendar.
Posted in Computer Support | 
Tags: 64 bit, Could not connect to Microsoft Outlook, error -2146959355, Google Calendar, Outlook 2007, sync, Windows 7 | 
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Now is the time to order that new computer
Living Wellness Clinic
New site, Lower Mainland Yacht Co-Op
Click on the picture below to see it.
Posted in websites | Tags: Lower Mainland Yacht Co-Op, sailing in the lower mainland, web design | No Comments »
Reducing TCO
TCO is Total Cost of Ownership and includes the cost of buying a computer and software and also maintaining it. Getting TekBusters out to fix it, and loss of productivity while it’s down all adds up and this is what TCO is. So here are some things to do to minimise TCO.
1. Get a business PC. There is a difference between business and home PCs. Business PCs are better designed and better up to the job of being used 40 hours a week. Also they have less ‘extras’ installed to slow down your PC and cause problems. It does cost more initially but in the end will cause you less trouble and reduce TCO. Usually a business PC will come with a business operating system installed, so Windows 7 Pro or XP Pro, not Home.
2. Pick your software. When you buy a PC you can get with it OEM software. This is a special licence only available with a new PC and usually about half the price of a regular license. The drawback is if you replace your PC you cannot transfer the software. If though you expect your PC to last 3 years then you can move to the newer version of the software anyway.
Also there is a lot of free software out there, I’ve listed some of them in this blog, click here to see.
3. Keep away viruses. You have to have anti virus. There is no way around it and no excuse since there are so many freely available (check the free software link above) and now Microsoft have released on called Microsoft Security Essentials as well. It’s not a bad idea to occasionally do an extra scan for malware and we recommend Malware Bytes for this.
4. Maintenance. Once every 1 – 2 months you should defragment your hard drive. Again I’ve posted about this before, so click here to see how. Also cleaning off the vents on your computer when they get dusty is necessary. Cans of compressed air are available at most electronics stores.
5. Remember to backup. I’ve discussed this here.
6. Picking the right printer can be important if you print a lot. Laser can save you a lot of money. Click here for more information.
Dell Channel Partner
Dell offers a great service with customisable PCs and excellent warranty and customer support. And with TekBusters we’ll not just deliver it to your door, we can set it up, get it on your network and transfer over your old emails and files.
